At VINSHO, your satisfaction matters to us. If something doesn’t meet your expectations, we’re here to assist you.
Returns
We provide a 30-day return window, starting from the date you receive your order.
Eligibility for returns:
- The product must be unused and in the same condition as when delivered.
- Original tags and packaging must be intact.
- A valid proof of purchase (invoice/order confirmation) is required.
To initiate a return, please write to us at vinvks@gmail.com.
Once your request is verified and approved, we will share the return shipping instructions. Please note that returns sent without prior approval will not be accepted.
For any questions, feel free to contact us at +91 9625515351.
Damaged or Incorrect Items
Please check your order as soon as it arrives. If you receive a damaged, defective, or incorrect item, contact us right away. Our team will review the issue and arrange a quick resolution.
Items Not Eligible for Return
Certain products are non-returnable, such as:
- Customized or personalized items
- Gift cards
- Products bought during clearance or final sale events
We encourage you to review product details carefully before placing your order.
Exchanges
If you’d like a replacement, the quickest way is to place a fresh order once your return is approved.
Refunds
Once your returned item is received and inspected, we’ll notify you of the approval or denial.
Approved refunds will be processed back to your original payment method within 7–10 business days.
Depending on your bank or payment provider, it may take additional time for the amount to reflect.
If more than 15 business days have passed since your refund approval and you haven’t received it, please reach out to us at our Contact Page.