In accordance with the Information Technology Act 2000, Consumer Protection (E-Commerce) Rules 2020, and Digital Personal Data Protection Act 2023, the details of the designated Grievance Redressal Officer for VINSHO are published below:
Grievance Officer Details
Name of Officer:Designated Grievance Desk
Designation:Nodal Officer & Legal Compliance Manager
Company Address:India Expo Plaza, First Floor, Plot No. C-03 & C-04, Knowledge Park-II, Greater Noida, U.P. 201310
Email:vinvks@gmail.com
Phone & WhatsApp:+91 9625515351
Working Hours:Monday to Saturday: 10:00 AM – 6:00 PM IST
Redressal Mechanism & Timeline
The Grievance Officer will acknowledge receipt of any consumer or data privacy complaint within 48 hours of filing, and resolve the grievance within 15 business days from the date of receipt.